Friday, June 22, 2012

Denver Post: Restaurants say online reviewers may exploit their power

The Red Rabbit Kitchen and Bar in Sacramento, Calif. — whose co-owners include Matt Nurge, left, and John Bays — was the apparent target of an alleged extortion attempt by a Yelp user. (Paul Kitagaki Jr., Sacramento Bee/MCT)

Restaurant co-owner Sonny Mayugba was given an offer he almost could not refuse last month. Not by a local gangster but by a user of the popular online-review site Mayugba said the user threatened to blast Red Rabbit Kitchen and Bar in Sacramento, which Mayugba co-owns, on Yelp because he believed he and his party got food poisoning from their meals.

Read the full story at the Denver Post's website: